TUCCONNECTTECHUNITY CONNECT

01 / SERVICES

Engineering work that survives contact with production.

A connected approach to your existing systems, data, permissions, and operating model. From the first boundary to the final handoff.

01Discover & define

Start with the right workflow.

Find one workflow with a clear owner, system boundary, and acceptance signal.

  • Workflow & system mapping
  • Access and risk boundaries
  • Acceptance criteria
02Integrate & operationalize

Build inside your business.

Connect APIs and data with explicit access, human approval, and failure paths.

  • API & data connectors
  • RAG and Agent workflows
  • RBAC & human approval
03Ship & hand off

Ready for the people who run it.

Bring Eval, observability, audit, runbook, and rollback into the handoff.

  • Evaluation and acceptance
  • Monitoring & audit trails
  • Runbooks & rollback

WORKING TOGETHER

Define the engagement before the build.

Scope & fit

Start with a bounded workflow, a system owner, accessible test data and an observable outcome. Unclear data rights or unreviewable high-impact actions must be resolved before implementation.

Deployment & data

Agree where services run, which model providers may receive data, who owns credentials, and how access is revoked. Private deployment and on-site work require explicit agreement; they are not implied by FDE.

Cost & schedule

Estimate after confirming connectors, data quality, access approvals, evaluation scope and support needs. Separate implementation effort from hosting, model usage and ongoing operations.

Ownership & support

Record source-code and artifact ownership, customer responsibilities, acceptance sign-off, incident ownership and the support window in the scope of work. A handoff is not an automatic 24/7 support commitment.

ACCEPTANCE TEMPLATE

Agree what passing means.

This is a planning template, not a claim of measured results. Set thresholds and owners for each engagement before development.

Quality

Versioned test set; accepted / rejected / escalated outcomes

Business owner

Access

Unauthorized source retrieval and tool calls are denied

System owner

Operations

P95 latency, per-run cost, failure alerts and recovery drill

Operations owner

Handoff

Repository, deployment guide, runbook and access revocation checklist

Receiving team
Read the engineering rationale →
Have a workflow in mind?Let’s map it out